How ReturnPing works

From purchase to deadline, everything stays clear.

Add only the details that matter, choose your reminders and update the purchase as things change.

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Purchase
Deadline
Reminder
Action completed

Product walkthrough

Five steps from purchase to follow-up.

Use only the details, dates and reminders that apply to each purchase.

  1. 01
  2. 02
  3. 03
  4. 04
  5. 05
Step 1

Add your purchase

Start with the core details that identify what you bought.

  • Product name
  • Retailer
  • Price
  • Purchase date
  • Category
ReturnPing add purchase screen with product, retailer, price and category fields
Step 2

Add important dates

Add only the dates that are relevant to that purchase.

  • Return deadline
  • Expected refund date
  • Warranty expiration
ReturnPing add purchase screen with purchase, return and warranty date fields
Step 3

Attach a receipt

Choose a receipt or invoice image and attach it to the purchase for later reference.

  • Select the image yourself
  • Keep proof of purchase with the item
  • No automatic receipt recognition
ReturnPing add purchase screen showing two selected receipt photos
Step 4

Choose reminders

Choose the reminder timing that is useful for the date you saved. Nothing is enabled automatically.

  • Seven days before
  • Three days before
  • One day before
  • On the saved date
ReturnPing reminder settings with return, warranty and refund timing choices
Step 5

Update the lifecycle

Keep the purchase current as a return or refund moves forward.

  • Mark as returned
  • Add expected refund information
  • Mark refund as received
  • Keep warranty information available
ReturnPing purchase details with receipt attachment and lifecycle actions

Purchase lifecycle

One purchase. Every important date.

  1. Purchased
  2. Return deadline
  3. Returned
  4. Refund expected
  5. Refund received

Ready when you are

Start with your next important purchase.

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